Exciting Opportunity! We are looking for a motivated and confident individual to join #TeamRMS as an Onsite Operational Coordinator.

• Location: Solihull (With occasional travel required across the Midlands)
• Job Type: Permanent
• Salary: Negotiable, dependent on experience. 

About the Role:

As the On-Site Operational Co-ordinator, you will perform daily operational duties in relation to people at our client’s site where we provide a HR Managed Service. Ensuring smooth communication and collaboration with the client, the workforce and our head office team, you will play a vital role in implementing initiatives and providing excellent support to the client and the workforce. A strong personality and a solid understanding of the operation and the ability to work independently using sound judgment are essential for success in this role. Flexibility to travel to other sites as needed is also required.

Key Responsibilities:

• HR Operations Oversight: Manage on-site people activities, ensuring alignment with our fully managed HR services.
• Client Liaison: Serve as the main point of contact for the client, facilitating communication and addressing people related issues.
• Implementation of Policies: Support the roll-out of HR policies and initiatives developed by head office, ensuring they are understood and followed on-site.
• Employee Support: Assist employees with general questions and concerns, providing information on policies, pay, and procedures etc.
• Feedback and Reporting: Gather feedback from the client and employees to report back to the head office, helping to improve HR services and address any issues.
• Collaboration: Work closely with the head office HR team to ensure a seamless experience for the client and our people.
• Health & Safety Support: Promote health and safety practices on-site, working with the team to implement necessary training and compliance measures.
• Independent Work and Site Travel: Work independently, using common sense to address challenges, and be willing to travel to other sites when required.

Experience:

• Proven experience working in operational HR, with a background in a service-oriented environment preferred.

Personal Attributes:

• Strong personality with the ability to understand and navigate the operational environment effectively.
• Ability to work independently and build relationships with various stakeholders.
• Strong problem-solving skills and a proactive approach.
• High level of confidentiality and professionalism.

Skills:

• Strong interpersonal and communication skills.
• Excellent organisational and multitasking abilities.
• Proficient in Microsoft Office Suite and comfortable using HR software

This is an exciting opportunity to become part of a forward-thinking team and join an operational HR department that truly prioritises people, embodying the ethos of #BecausePeopleMatter! If this sounds like the perfect role for you, please apply through the link provided or contact Charlotte Hodgson directly at 07710998987.

RMS is an equal opportunities employer, if you have not been contacted within 7 days following your application, please accept this as you have not been successful on these occasions